Pilates Studio Manager Job Opening
Minneapolis - Saint Paul

Defining You Pilates & Fitness in St. Paul, MN is currently seeking a Studio Manager with a passion for working in fitness environment that is fast-paced and energetic

About Us: Defining You Pilates & Fitness (DYF) is a boutique community studio that offers Pilates Classes, Private and Semi- Private Pilates Training, Fitness Classes and Private Functional Training. We are located in St. Paul conveniently nested between the two downtowns (Minneapolis and St. Paul)

Our Mission is to "Change Lives One Body at A Time." through movement and social connections. Our work is grounded on Joseph Pilates' Principle that "Change Happens through Movement and Movement Heals." We inspire and nurture our teachers and clients with passion, kindness, and positivity while maintaining a strong adherence to the Principles of Pilates and Functional Biomechanics.

Responsibilities

  • Welcoming all guests to the studio 

  • Creating a positive and relaxed community environment 

  • Treat all clients and staff with respect

  • Provide excellent customer service to clients

  • Assist the other staff with cleaning equipment and work area after each use

  • Plan and lead Quarterly staff meetings 

  • Participate in staff outings and ongoing development and training

  • Following Client Service procedures as created by the Studio

  • Client bookings, refunds, cancellations, on-site purchases 

  • Responding to all client queries and answering questions

  • Oversee day to day operations of Studio and is primary contact

  • Creates timetable and coordinates with trainer/instructor on available hours

  • Makes arrangements to cover vacation or other holes in schedule

  • Sign-off on vacation

  • Ensures facilities and equipment meet standard and is ultimately responsible for replenishment and arranging repairs (Small items/Toiletries)

  • Personnel: Interview candidates, assess, coordinate offer, disciplinary action 

  • Manages all studio staff- trainer/instructor, reception, cleaning staff, maintenance and regularly reviews performance

  • Trouble shoots any issues

  • Communicates feedback and concerns to Studio Owner

  • Ensure all procedures are followed by staff

  • Coordinate ongoing refresher education sessions for all- Reception Staff/Trainer

  • Accountable for working with team to meet or exceed business targets

Current Position:

  • 20-25 hours a week with a hybrid schedule of in-person and remote hours

  • Potential schedule is as follows: 3 Days a week in studio Morning Hours 730 am- 11:30 am, some evenings and weekend hours that are shorter based on needs of the Studio

  • Must be available to work remotely for scheduling issues, staff emergencies and other events

  • Fitness/Pilates instruction experience preferred, willing to train as sometimes the manager may need to teach a class.

Benefits:

  • We offer a competitive hourly rate based on merit, experience. (hourly rate 20-25/hour depending upon experience) plus ability to earn annual bonus

  • Free Pilates & Fitness class Membership plus a discounted rate on Pilates Apparatus Classes

  • Free Pilates Mat and Fitness Membership for Family member or a Friend

  • Compensation up to $200 per calendar year for Continuing Education

  • Liability Insurance and Sick Pay per state of Minnesota Guidelines

Qualifications

  • Office and Customer Service experience.

  • Have experience managing employees

  • Positive attitude, and ability to work well with others 

  • Flexibility and ability to pivot and problem solve with short notice